Free spins

To qualify customers must make a successful first deposit to the minimum value of £10.
Qualifying customers will receive 100 free spins on Big Bass Splash game.
Free spins will be added to the account immediately and be available as soon as the game is launched.
The maximum stake per free spin bet is 10p.
Free spins must be used within 48 hours of qualifying.
Any remaining spins in your account after 48 hours will be removed.
Offer excludes customers based in Northern Ireland.

General

Any large wins may be subject to security checks and validation by the game provider.
This offer applies to those customers who are the intended recipient of this communication only and on a per customer basis unless otherwise stated.
MrQ reserves the right to withdraw or change the terms of this offer at any time. Any such change will apply from the point it is made to all customers registering for the promotion from that point on. Any customer already registered will be managed in accordance with the terms applicable at the time of registration.
Where the Company suspects that any customer is attempting to manipulate the terms of the offer or is linked or associated with other individuals or accounts for the purpose of manipulating or exploiting any offer, it reserves the right to suspend the account pending further investigation.
The General Terms and Conditions and Customer Privacy Policy apply to all offers, promotions and bonuses.
In the case of any conflict between these terms and any other, the General Terms and Conditions will apply.

Terms applicable from date: 27/10/2025

Guarantee

We guarantee that we will process withdrawals within 60 seconds of request. If we fail, we will credit you £10 in cash, limited to one credit per player per calendar day.
The withdrawal guarantee will not apply if:
Withdrawals are on hold for verification checks or you are in breach of our T&Cs (e.g. third-party payment method or duplicate account);
Deposits made using a mobile carrier billing payment method;
Processing cannot be completed due to issues outside our control (e.g. if your payment method is expired/blocked by your bank, card provider or payment service provider);
A technical issue, scheduled maintenance, system outage or service disruption by a third party that prevents us from processing withdrawals. In such cases, the guarantee is paused until service resumes, with updates posted on our website.
If you’re eligible, £10 cash will be credited to your account within 1 business day. This is withdrawable cash. The guarantee is limited to our processing; transfer times depend on your bank.
We reserve the right to amend or withdraw this promotion in cases of fraud, abuse, error, or other exceptional circumstances. If you have already qualified for a reward, we will honour it.
General T&Cs Apply